ServiceTitan Marketing Pro and ServiceTitan Phones Pro are new upload-on products that ServiceTitan believes will take home services businesses to the subsequent degree. ServiceTitan Marketing Pro allows corporations on ServiceTitan leverage all of the homeowner and customer information they have got inner of ServiceTitan in an effort to supply hyper-targeted and personalized advertising campaigns. ServiceTitan Phones Pro enables companies on ServiceTitan to reimagine the whole phones and make contact with reserving revel in with a purpose to increase provider performance and optimize each single consumer interaction.
“Our customers had been able to supply extremely good house owner studies and develop their organizations with ServiceTitan, but many have the preference to reach even more heights, and driving purchaser loyalty through frictionless, hyper-personalized interactions will help them get there,” said Vahe Kuzoyan, president and co-founding father of ServiceTitan. “Our Pro products assist them to do just that, by way of empowering home offerings companies to run their enterprise like a pro at every part of the consumer lifecycle, from telephone name to fee.”
ServiceTitan Marketing Pro has pre-built, curated e-mail content material that has been tested by using industry specialists so that stop-to-stop email campaigns can be constructed out and automated in only mins. Real ROI is tracked at every section of the house owner lifecycle and consists of revenue attribution and e-mail overall performance. With its Audience Builder function, ServiceTitan Marketing Pro can triangulate around any purchaser records in ServiceTitan — like unsold estimates, getting an old gadget, and expiring memberships — and deliver computerized, hyper-targeted emails to homeowners. Email, name, and process overall performance records are combined to provide a whole advertising marketing campaign performance. “Each Marketing Pro campaign that we have achieved has generated at the least 10 times more revenue than the cash we spent on advertising,” said Tom Howard, president of Lee’s Air and an early adopter of ServiceTItan Marketing Pro.
ServiceTitan Phones Pro brings the whole telephones and booking enjoy proper into ServiceTitan, without the want for separate, disconnected equipment. The seamlessly integrated telephones revel in boosts CSR efficiency with the aid of doing away with the need for clicking any call bubbles or reclassifying calls. Other functions inclusive of advanced reporting, actual-time transcription and sentiment analysis allow users to have a greater perception of property owner needs.
ServiceTItan Marketing Pro and ServiceTitan Phones Pro paintings together to limit friction at every step of the client adventure. By changing the conventional telephone revel in, ServiceTitan Phones Pro eliminates the want for landlines with embedded VoIP technology, bearing in mind actual-time training tools and actionable alerts to greatly lessen purchaser maintain instances and increase booked jobs. “Phones Pro saved us from bolting together more than one separate merchandise and gave us an incorporated machine which has multiplied efficiency throughout the board,” said Steve Stewart of Southern Comfort Mechanical, an early adopter of ServiceTitan Phones Pro.
“With these new Pro products, you simply don’t need to be a digital marketer to a marketplace like a Pro, and you don’t need a separate cellphone gadget to book jobs like a Pro,” Kuzoyan said.