Home offerings control software issuer proclaims new ServiceTitan Marketing Pro, ServiceTitan Phones Pro products at Pantheon User Conference Los Angeles, July 17, 2019 /PRNewswire/ — ServiceTitan, the arena’s main all-in-one software for home carrier agencies, unveiled new products the day before this with the discharge of ServiceTitan Marketing Pro and ServiceTitan Phones Pro at its annual consumer convention, Pantheon. ServiceTitan Marketing Pro and ServiceTitan Phones Pro are new upload-on merchandise that ServiceTitan believes will take domestic offerings agencies to the following stage. ServiceTitan Marketing Pro helps agencies on ServiceTitan leverage all the homeowner and customer information they have got inside ServiceTitan to deliver hyper-centered and customized advertising campaigns. ServiceTitan Phones Pro facilitates corporations on ServiceTitan to reimagine the complete phones and make contact with booking experience to enhance provider efficiency and optimize every unmarried customer interaction.
“Our clients were capable of supply first-rate property owner reviews and grow their businesses with ServiceTitan, but many have the choice to reach even extra heights, and using consumer loyalty through frictionless, hyper-customized interactions will assist them in getting there,” stated Vahe Kuzoyan, president and co-founder of ServiceTitan. “Our Pro products assist them in doing simply that, by way of empowering domestic offerings agencies to run their commercial enterprise like a pro at each a part of the purchaser lifecycle, from phone call to charge.”
ServiceTitan Marketing Pro has pre-built, curated e-mail content tested using industry experts so that quit-to-quit e-mail campaigns may be built out and automated in just mins. Real ROI is tracked at each phase of the homeowner lifecycle and includes sales attribution and email performance. With its Audience Builder feature, ServiceTitan Marketing Pro can triangulate around any consumer information in ServiceTitan — like unsold estimates, growing older gadgets, and expiring memberships — and deliver computerized, hyper-centered emails to house owners. Email, call and task performance records are mixed to present a complete advertising marketing campaign overall performance. “Each Marketing Pro campaign that we’ve got performed has generated as a minimum 10 times greater sales than the cash we spent on advertising and marketing,” stated Tom Howard, president of Lee’s Air and an early adopter of ServiceTitan Marketing Pro.
ServiceTitan Phones Pro brings the complete telephones and reserving enjoy right into ServiceTitan, without the need for separate, disconnected gear. The seamlessly integrated telephones experience boosts CSR performance by getting rid of the need for clicking any name bubbles or reclassifying calls. Other functions and advanced reporting, actual-time transcription, and sentiment analysis allow users to have greater insight into property owner wishes.
ServiceTItan Marketing Pro and ServiceTitan Phones Pro together create the final digital toolbelt to decrease friction at every step of the client journey. By replacing the traditional cellphone enjoy, ServiceTitan Phones Pro gets rid of the want for landlines with embedded VoIP technology, allowing for real-time education equipment and actionable alerts to lessen patron keep times and boom booked jobs significantly. “Phones Pro stored us from bolting more than one separate merchandise collectively and gave us an incorporated device which has multiplied efficiency across the board,” stated Steve Stewart of Southern Comfort Mechanical, an early adopter of ServiceTitan Phones Pro.
With these new Pro products, you virtually don’t need to be a virtual marketer to a marketplace like a Pro, and you don’t need a separate phone device to ebook jobs like a Pro,” Kuzoyan stated. ServiceTitan is a software program organization constructed to boost up the $400Bhome service region. ServiceTitan’s stop-to-give-up software suite consists of CRM, clever dispatch, custom reporting, marketing automation, a cell answer for field techs, and accounting integrations with Sage Intacct and QuickBooks. ServiceTitan raised the biggest challenge spherical of a SaaS business enterprise inside the history of Southern California ($one hundred sixty-five million Series D) led by using Index Ventures, with participation from Dragoneer and T. Rowe Price and existing investors Battery Ventures, Bessemer Venture Partners, and ICONIQ Capital. ServiceTitan brings a totally operational modern-day SaaS infrastructure to an industry traditionally.
