In July 2016, Etisalat eLife became installed in my home, and I used the offerings till approximately mid-August, earlier than the offerings had been cut off. Due to rising bills, I called Etisalat to cancel my subscription with them, but the agent maintained that I need to go to their workplace. I went to the workplace, and they said I had a bill of nearly Dh720 that I needed to pay in complete earlier than canceling the line. I didn’t have the money then, so I requested that I pay part of it, get it canceled, and then complete the price later. The agent stated I have to pay the overall quantity. I left without canceling my account.
Some months later, I got a name from Etisalat that I owed them Dh4,230. How? I am not using life, the net, or any in their offerings. So how did a bill of Dh720 end up Dh4,230? After I complained, they waived off Dh1,023 and requested me to pay the final balance of Dh3, two hundred. Why need to I pay for something I in no way used? Since the center of 2017 thus far, they preserve calling and perilous me with tour bans. If there were a way you could help me get out of this mess, I would respect it. I can’t pay for what I never used for.
The control of Etisalat responds: Thank you for bringing Mr. Egbulonu’s situation to our interest. Etisalat’s customer service team would need to apologize for all the inconvenience he may also have confronted. We have very well-investigated the difficulty and observed that the client no longer made any fee from the subscription date. Thus, he is not eligible for reimbursement of correctly billed charges.
Mr Egbulonu responds: I referred to as Etisalat many times asking if I should pay just the invoice for the service I used, however, they insisted that I need to pay the entire amount of Dh3, two hundred that I by no means used. If they need to remedy the problem, they should provide me my accurate bill and I pay it. I don’t wish to pay for something I never used. Etisalat responds: We wish to inform you that after in-depth and thorough research, it’s miles observed that the client did no longer make any bills from the date of subscription. Thus, he is not eligible for reimbursement of efficiently billed prices.
If you have an enterprise and you are attempting to maintain fees at a minimum and also you do not want to ought to pay a person an hourly salary to do jobs that can be computerized, you have probably the heart of a digital office provider. The extraordinary issue about those services in which you handiest have to pay for what you operate, so there is no hourly wage to pay, as would be the case if you hired a complete or maybe part-time worker to do these items for you.
Wondering precisely what a digital workplace assistant can do for you? Basically, they could do all of the matters that could be finished by using a person who became right in the workplace for you, besides which you’re now not paying them every day that they come to work, you are simplest purchasing when you use their services/
Some of the digital workplace services that you could take advantage of consist of however aren’t constrained:
– Secretarial support
– Copier and mail offerings
– Fax offerings
– Courier and postage offerings
– Remote reception offerings
– Automated attendant services
– A unified message that converts voicemail to email
– Live phone answering service
– Call recording
– Booking geared up to apply office space
– Providing whiteboards, turn charts, screens, and LCD projectors whilst needed
– Catering preparations
– Mail and parcel services
– Private locked mailbox services
– Email notification of mail and parcel pick up notices
– Mail and parcel forwarding as wished